Sääntömme ja ehtomme
Sääntömme ja ehtomme
Last Updated: 11 January 2016
THE FOLLOWING IS A LEGALLY BINDING AGREEMENT (THE "AGREEMENT") BETWEEN PLAYUKINTERNET N.V. (THE "COMPANY") AND YOURSELF. PLEASE READ CAREFULLY AND MAKE SURE YOU FULLY UNDERSTAND THE CONTENTS OF THIS AGREEMENT PRIOR TO THE USE OF THE WEBSITE AND/OR SERVICES. IF YOU HAVE ANY DOUBTS ABOUT ANY OF YOUR RIGHTS AND OBLIGATIONS RESULTING FROM ENTERING INTO THIS AGREEMENT, PLEASE CONSULT LEGAL COUNSEL.
BY CLICKING ON “SUBMIT” OR “I AGREE” AND/OR BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREED, IN FREE WILL AND CONSENT, TO BE BOUND BY THE TERMS OF THIS AGREEMENT WITHOUT ANY RESERVATIONS. YOU ALSO AGREE TO THE USE OF ELECTRONIC COMMUNICATIONS IN ORDER TO ENTER INTO CONTRACTS, AND YOU WAIVE ANY RIGHTS OR REQUIREMENTS UNDER APPLICABLE LAWS IN ANY JURISDICTION WHICH REQUIRE AN ORIGINAL (NON-ELECTRONIC) SIGNATURE.
THE TERMS AND CONDITIONS ARE PUBLISHED ON THE WEBSITE AND MAY BE CHANGED AT ANY TIME. THE NEW VERSION OF THESE TERMS AND CONDITIONS WILL TAKE EFFECT IMMEDIATELY UPON THE NEXT VISIT OR LOGIN ON THE WEBSITE. YOU AGREE TO, AT LEAST ONCE A MONTH, REVIEW THE TERMS AND CONDITIONS ON THE WEBSITE.
IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF THIS AGREEMENT, DO NOT CONTINUE TO USE THE WEBSITE AND/OR SERVICES.
In this Agreement, the following words and phrases shall (unless the context otherwise requires) have the meanings set out beside them:
i. Camelot Group or CG: means the organisation that organises the official UK lottery “Lotto” (hereinafter “UK National Lottery”) among others.
ii. Card: refers to all types of cards with a function of “payment”, “charge”, “debit”, “credit”, “virtual” and/or similar.
iii. Consideration: means the consideration to be paid to the Company in connection with the Services provided and the purchase of a Game Entry (including, but not limited to, the price of the Game Entry).
iv. Force Majeure: refers to any occurrence or condition beyond one's reasonable control which leads to a delay or default in the performance of the affected party's contractual obligation and shall, for the purposes of the PlayUkInternet N.V. Rules, include the failure of the Company’s central computer system or any part thereof, delays, losses, errors or omissions resulting from failure of any telecommunications or any other data transmission system, any loss as a result of any acts of God, government restrictions (including the denial or cancellation of any necessary licence where such denial or cancellation is made through no fault of the affected party), wars, outbreak of hostilities, riots, civil disturbances, insurrections, acts of terrorism, fire, explosions, floods, theft, malicious damage, strikes, lockouts, and/or any other cause beyond the reasonable control of the party whose performance is affected.
v. Game Entry: means a lottery game entry purchased by the Company on behalf of the User.
vi. Intellectual Property: means all trademarks, service marks and trade names as well as images, graphics, text, concepts or methodologies found on the Website, the User Account and the material contained therein are the exclusive property of the Company. The User is not entitled to exploit or otherwise use any Intellectual Property for whatever purpose, except for what is allowed by law.
vii. Mega Millions-Jackpot: means the aggregate amount payable by the Mega Millions Consortium or MUSL or any (co-)organiser in respect of all winning tickets in Prize Category 1 in US dollars and in respect of the relevant draw of the US-lottery “Mega Millions”, paid out in 30 growing annual amounts according to the official rules (i.e. with 5%p.a.), or, where no such winning tickets are announced, the amount that would have been payable by the Mega Millions Consortium, MUSL or a (co-)organiser over 30 growing annual amounts (in case of the “annuity” option) had there been a winning ticket in Prize Category 1 in respect of the relevant draw.
viii. MUSL: means the Multi-State Lottery Association, which organises shared lotteries including the “Powerball” and “Mega Millions” lotteries.
ix. Operator: means in respect of each lottery game and draw, the official third party lottery organizer that organizes and manages that lottery game and draw.
x. Powerball-Jackpot: means the aggregate amount payable by the MUSL or any (co-) organiser in respect of all Winning Tickets in Prize Category 1 in US dollars and in respect of the relevant draw of the US-lottery “Powerball”, paid out in 30 growing annual amounts according to the official rules (i.e. with 4% p.a.), or, where no such Winning Tickets are announced, the amount that would have been payable by the MUSL or any (co-)organiser over 30 growing annual amounts (in case of the “annuity” option) had there been a Winning Ticket in Prize Category 1 in respect of the relevant draw.
xi. Prize / Prize Monies: means an amount, a bonus or a reward that can be won by the User.
xii. Services: means the ticket brokering and betting offers, and any related offers, provided by PlayUkInternet N.V. to the User through the Website.
xiii. Sisal: means the Italian betting and gaming provider and organiser of the SuperEnaLotto (Italian national lottery game) in Italy.
xiv. User: means any person holding a valid User Account.
xv. User Account: means a personal account opened via the Website by an individual, solely for the use of that individual for the purpose of using the Services.
xvi. Us/We/Ours: means the Company, and any subsidiaries, affiliates, directors, officers, employees, representatives, agents and contractors, and any other person acting for or on behalf of the Company.
xvii. Website: means any website owned, operated or hosted by the Company (including, but not limited to, www.LuckyLottos.com), and any software or content that is used to access such website.
xviii. Winnings / Prize Monies: means the winnings attributed to a Game Entry, as determined solely by the Operator.
xix. You/Your: means the User.
By opening an account, use and reuse of such an account, participation in and using our Services, or acceptance of any prize, User represents, warrants and certifies all of the following:
2. Your Use of Our Services:
i. You are an individual of at least 18 years of age (or such other higher minimum legal age in your jurisdiction as required to use the Services) and it is legal for you to do so according to the laws that apply to you.
ii. You hereby represent and warrant that you do not violate any applicable law or regulation as a result of using the Services. If you reside or are present in any jurisdiction that prohibits using the Services, you shall not use the Services.
iii. It is your responsibility to ensure that you comply with any and all laws applicable to you before registering or participating in any activity through the Website.
iv. You will not allow any other person or third party, including but not limited to any minor, to use or reuse your account, accept any prize, or participate in the Services.
v. You shall not create multiple accounts. Multiple accounts with the same name, address or IP address shall be considered one and the same. If it is determined that multiple accounts have been created, the Company reserves the right to confiscate any winnings incurred throughout the duration of the registered account(s).
vi. You are solely responsible for the security of your PIN and your password. Should you inadvertently let someone know your password you shall contact the Company immediately and change your password. Users are responsible for any unauthorized use of their User Account. In the event that a third party purchases a Game Entry or is thought to have purchased a Game Entry, said Game Entry shall be valid, whether or not the alleged third party had the prior consent or knowledge of the User. Under no circumstances will any Game Entry be cancelled for that reason. In the event that a User suspects that a third party may have its password or username, the User may at any time ask that the Company furnish the User with a new password and username.
vii. For the avoidance of doubt, it is hereby clarified that a person who is not entitled to use the Services - as well as any other person who substitutes such person - is also not entitled to any of the Winnings, and the Company reserves the right to shut down his/her User Account and seize any funds held in that User Account.
viii. We have and reserve the right to suspend, disable or terminate your User Account at any time in our sole discretion. All decisions regarding the opening, maintenance and closing of User Accounts rests with us and any decisions we take regarding any aspect of your participation in the Services or any aspect of an Account is final.
3. Opening a User Account:
i. To use the Services you will first need to open a User Account with the Company.
ii. If you choose to register a User Account you will be required to provide your full name, address, date of birth, email address and telephone number. If your identity cannot be validated, you may be required to submit additional information or documentation as a condition to opening a User Account. You will also be required to answer one or more security questions, after which you will be sent a confirmatory email. You may also be required to update the information or data or to provide additional items as part of ongoing efforts to prevent fraudulent activities.
iii. We have and reserve the right to use third party verification services to authenticate your account information and identity, and you expressly acknowledge and agree that we may confirm the accuracy of any information you submit against government-issued ID. If you have provided false information or if you are unable or unwilling to provide documentation to confirm your information, as we are unable to confirm your identify, your User Account may be terminated and any and all activity within the User Account deemed invalid, including, without limitation, the nullification of potential winnings.
iv. To use the Services and to purchase a Game Entry, you will be required to provide the Company with details of means of payment and/or transfer funds into your User Account (“Play Credits”) by any of the methods specified by the Company. If you transfer funds into your User Account, such funds will be deposited into your User Account upon actual receipt of funds by the Company. Minimum and maximum limits may be applied in respect of transferring funds into and out of your User Account, depending upon your history with the Company, the method of deposit, and other factors as determined solely by the Company. The Company will debit your User Account and/or your means of payment at any time between the time in which you place a request to purchase a Game Entry and the time in which the Company purchases the Game Entry on your behalf.
v. Your request to purchase any Game Entry on your behalf is subject to sufficient funds in your User Account to pay for the Game Entry or the provision of means of payment which allow the payment of the Game Entry.
vi. Should you have insufficient Play Credits in your account, your payment method will be processed on completion of your order. If your payment method fails to process the transaction you will be advised accordingly. In the event that your User Account balance is in a negative balance, you expressly acknowledge and agree that such negative balance shall constitute an incontestable debt payable by you to us, due and payable immediately.
vii. The Company may, at any time, set off any positive balances in your User Account against any amount owed by you to the Company.
viii. The Company reserves the right to limit or refuse any activity and/or request made by you or through your User Account.
ix. We recommend that you, as the cardholder, print out all electronic entry data, the rules of the game, the cancellation regulations, and the payment methods for safekeeping and recordkeeping purposes, in order to avoid and/or address any administrative errors and/or misunderstandings which may arise out of your contractual relationship with us.
x. You understand that you will receive electronic communications from the Company, posted on the Website and/or sent to you via e-mail. All such communications will be considered "in writing" and will be considered received by you within 24 hours from the time in which the notice was posted on the Website or sent to you via e-mail.
4. Inactive Account:
i. An “inactive account” is a LuckyLottos Account which is an account without any recorded log-in and/or log-out activity, including zero ticket entries, for a period of 6 (six) consecutive months.
ii. If your account is inactive for 6 (six) months, LuckyLottos reserves the right to remove 50% (fifty percent) of your play credit balance, which may also include any other balance on your account at that time, which 50% shall be forfeited to the Company.
iii. In the event that you login to your account during the period following the aforementioned 6 (six) months, LuckyLottos shall deem your account as “re-activated” but shall not be obligated to return to you any monies already forfeited from the account at such time.
iv. If the account remains inactive for a further 6 (six) months, your account will be deemed a dormant account, in which case LuckyLottos reserves the right to levy a monthly administration fee equivalent to 10% of your play credit balance, which may also include any other balance on your account at that time, for maintenance of the account and set-off such charges against the funds in the account. The maximum amount of fees thus incurred will be the lower of the balance of your account or an administrative fee.
v. The account administration fee is charged as permanently inactive customer accounts require considerable organizational efforts. LuckyLottos is entitled to change the fee from time to time.
vi. The administration fee will be deducted for 5 (five) months following the date on which your account is deemed “dormant”. Thereafter the deductions for the administration charge will cease and all balances may be removed from the account after a notification has been sent to your registered e-mail address.
LuckyLottos shall remit the balance of your account to you where the required payment instructions are available. The balance of your account will however be forfeited to the Company after reasonable efforts to contact you have failed and/or you could not be satisfactorily located.
vii. In any case in which your account becomes a dormant account or an inactive account, and without derogating from LuckyLottos’s right to seize and forfeit any and all funds held in your account, you may contact LuckyLottos and submit a request to re-activate your account and/or return the balance of your account. For the avoidance of doubt, LuckyLottos is under no obligation to accept your request, and such request will be reviewed in accordance with the relevant facts and circumstances and the provisions of these Terms and Conditions.
viii. You can ‘re-activate’ your account by: (i) making a successful deposit; (ii) placing a bet; or (iii) playing/taking part in any LuckyLottos product.
5. Closing your User Account:
i. You may close your User Account by contacting the Company’s Customer Support using the contact details provided in the “Contact” section on the Website, either by phone or email. Any funds in the User Account will be remitted to the User.
ii. Should an existing User Account be closed, any obligations already entered into will be honoured by you.
iii. A User who wishes to recover funds held in a closed, locked or excluded account is advised to contact Customer Support.
iv. In case of closure of their User Account due to gambling addiction or fraud, an individual must not open a new User Account. The Company will not be liable should the individual succeed in opening a new account, nor for any direct or indirect consequential damages. The Company reserves the right to close a User Account opened in breach of this rule at any point.
v. Dormant User Accounts-
a. The Company will consider an account to be dormant / inactive after a period of 6 months after the last account login.
b. Should the Company consider an account to be dormant / inactive for a period exceeding 18 (eighteen) months, it will be de-activated / locked. If the account holds a balance, the Company shall attempt to contact you with a view to return any remaining funds. Should this not be possible after a reasonable attempt to do so, the remaining account balance (if any) shall be forfeited to the Company.
6. Participating in a Lottery Game:
i. The Company will conclude the purchase of lottery Game Entries at your request and on your behalf.
ii. Charges will be in accordance with the stated fees, as more fully set out and displayed on Homepage, Play Page and Checkout.
iii. Your payment method will be processed either immediately after confirmation of your order or when you choose to purchase Play Credits for use on the site.
iv. For transaction security we use SSL encryption. SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.
v. The Game Entry is purchased at your request, subject to rules and regulations governing online transactions and fraud-prevention. In the event of any fraudulent activity on the User’s part, the result of which has affected a Game Entry, the Game Entry on your behalf shall become the property of the Company and any prize monies resulting therefrom shall be forfeited to and remain the property of the Company absolutely. Any funds deposited into a User Account are deemed to be payment for future Game Entries and as a result may NOT be withdrawn. In addition, NO funds added to the User's account by way of any promotional offer (including but not limited to double deposits, ad-hoc winnings or loyalty rewards) or at the discretion of PlayUKinternet N.V., may be withdrawn by the User.
vi. It will be your responsibility to ensure that correct instructions are given to the Company to effect the purchase of Game Entries. The Company will accept no liability for any errors that may have occurred due to your incorrect instructions.
vii. Once a Game Entry has been accepted by our server it cannot be cancelled by you. Game Entries purchased through the Website will only be valid once a Game Entry Receipt is displayed in your User Account.
viii. The Company cannot be held liable for any lost or delayed transactions caused by the failure of the computer systems used by the companies that operate the lotteries on offer or for any other computer or communications faults and/or errors and/or delays that may occur in the transaction of this business.
ix. You acknowledge that full freedom from errors or incompleteness is impossible to achieve with respect to computer software. Should you become aware that the software contains an obvious error or incompleteness you undertake to refrain from taking any advantage whatsoever thereof. Moreover, promptly upon becoming aware of such error or incompleteness User shall notify the Company in writing. Regardless of whether you become aware of any such errors, the Company shall not be held liable for payment of any sort which may become due as a result of software, administrative, hardware failure, faults, technical difficulties or Force Majeure.
x. The Company cannot be held liable for any late notification of entries for a particular draw. It is the responsibility of the individual to ensure that their orders are placed in time for a draw and that they are aware of the cut-off times for the draws. If the individual does not receive a confirmation by email of their order (due to the player's ISP non-performance or any other reason) then they must check (prior to cut off time) their own transaction history on-line for confirmation of their entry. The Company shall not be held liable if your entry was received too late for a draw (“late entry”) and you had a winning combination in that draw. In such a case the entry would have automatically been allocated to the next available draw, should same be placed after the cut-off time.
7. Winnings & Prize Monies:
a. Payments of Winnings / Prize Monies will be made as soon as reasonably possible, although there may be delays due to any security review undertaken by the Company and where the Company holds any such payments in accordance with this Agreement.
ii. Winnings / Prize Monies-
b. The Company Fee is 5% of the prize monies on any prize monies exceeding £1000 (if the prize monies are received by the Company in Pounds Sterling), €1000 (if the prize monies are received by the Company in Euros), or US$1000 (if the prize monies are received by the Company in US Dollars) or £100 000, whichever is the lesser. Any conversion between currencies shall be determined by applying the prevailing exchange rate on the date upon which the Company Agency Fee is deducted from the prize monies by the Company. The aforementioned only applies to brokered tickets and not insured tickets.
c. All Winnings withdrawn will be paid directly into the subscriber's nominated bank account, in their choice of either Pounds, US Dollars or Euros once they have selected the Cash Withdrawal option and submitted all required details. In certain cases, special settlement arrangements may be made. A minimum withdrawal amount of €10.00 shall apply. There is no charge for withdrawals of winnings over this minimum amount.
d. The Company utilises the services of a risk management company and/ or insurer to manage and underwrite any of the potential winnings arising from any of the games on the site up to a particular value. The Company shall be subject to certain terms of contract with these parties which may impose obligations requiring any winner to submit verification documentation and sign releases and the like as a precondition to payment. You undertake that you shall do all such acts and things as may be necessary as a precondition of payment should you win and should such condition be required to be fulfilled. The Company shall pay you any winnings within 10 (ten) working days of receipt of the same from the said risk managers and/ or insurers.
iii. Winnings / Prize Monies pertaining to Jackpot and Tier Two Amounts Won-
a. The Company reserves the right to pay out these Winnings / Prize Monies on an annuity basis over a reasonable period of time.
c. All Tier Two Winners of insured LuckyLottos tickets will receive fixed prize pay-out values as specified on the relevant Lottery Results page.
iv. Final Decision-
a. In the event of a discrepancy between the result showing on your software and the Company server software, the results published by the official state lotteries shall prevail.
8. Despatch, Alterations, Refunds & Cancellations:
a. The entries purchased at your request are chosen by you on the PLAY page of the website; or can commence from a future date specified by you on the PLAY page if required. We cannot process entries for the draw after close-off which is specified on the PLAY page. The website automatically changes over to the next available draw date at close-off time. Despatch of your "confirmation of entry" will be immediate by e-mail to your nominated email address and no liability will be attached to the Company for losses incurred by lack of performance by players' Internet Service Providers or any other technical failure and/or error and/or delay.
ii. Alteration of order if you change your mind-
a. We will allow you to change your entries upon the following conditions:
i. Your order is legitimate (non-fraudulent) and
ii. The entries in question have not yet been purchased (payment has not yet been processed).
b. Based on evaluation of the above conditions, we will edit the entries if notified with sufficient time to change the entries. Please note that entries are sent for processing throughout the day and once an entry has been processed we cannot alter that entry. To apply for an alteration to your entries please e-mail us at firstname.lastname@example.org.
a. The Company will allow and process a Refund upon the following condition-
i. You have been billed an amount in error and can provide documentary proof thereof:-
1. A refund request must be submitted to email@example.com as soon as possible after the event but no later than 30 days after the fact.
2. Once the Company has received your refund request, it will be reviewed and you will be notified, within 72 hours of receipt of the refund request, of the approval or rejection thereof. This decision shall be final and binding on you.
i. The Company is unable to cancel any entries submitted. The Company is only able to alter the date of your entries (Please see ii hereinabove).
9. Financial Institution:
i. The Company is not a financial institution and thus any deposits made into your User Account are not due any interest payments on the deposit(s) whatsoever.
ii. The Company does not provide advice regarding tax and/or legal matters. Users who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors.
Winners should note that where National Lottery winnings are subject to host-country taxation, same shall be deducted by said National Lottery prior to pay-out to the Company. Accordingly, a pay-out by the Company to a Winner shall only reflect such relevant tax deduction by the host-country. Winners should be aware, and are hereby notified, that the aforementioned pay-outs do not factor in possible further tax implications in a Winner’s own country of origin.
11. Intellectual Property:
i. You acknowledge and agree that all right, title and interest in the Intellectual Property is our absolute property. Any use of the Intellectual Property without our prior written consent is not permitted. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, or tamper with the Intellectual Property in any manner whatsoever.
ii. You acknowledge and agree that the material and content contained within the Website is made available for your personal, non-commercial use only. Any other use of such material and content is strictly prohibited.
iii. We hereby grant you a licence to use our Software strictly and only in order to participate, subject to these Terms and Conditions. All rights in the Software are reserved, and you may use the Software only as licensed to you.
i. The Company and its associated brands are neither associated with The UK National Lottery nor endorsed by Camelot Group or the UK National Lottery Commission, MUSL, Sisal nor any of the companies that operate the lotteries on offer.
ii. All Jackpot amounts displayed on the website for the American ‘Powerball’ and ‘Mega-Millions’ multi-state lotteries (MUSL) will be represented on the relevant Company website at the same values as the MUSL expanded annuity value. Winning Jackpot prizes from these two lotteries will be paid out by the Company at the present cash value of these annuity amounts at the time of winning.
iii. All customer data will be treated confidentially and will not be sold to third parties, unless Users agree to their identities and details being used for future marketing purposes.
iv. The Company accepts no liability for any damages, which may be caused to the User by the interception or misuse of any information transmitted over the Internet.
v. The Company reserves the right, at all times, to resolve any dispute, at its own discretion, in accordance with principles of equity.
vi. The Company makes no representation or warranty, explicit or implicit, as to the legal rights of the User to participate in the Services, nor shall any of the Company’s employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents or retailers have the authority to make any such representation or warranty. The User shall not use the Services, open, use or reuse a User Account, enter the Website, nor accept any Winnings / Prize Monies if the User does not fully understand, agree to, wish to become a party to, and comply with, without exception, all the Company Rules contained herein, and as these may be amended from time to time.
vii. The Company does not acknowledge or accept any liability for damage and/or losses to a User and/or a third party caused directly and/or indirectly due to the User:
a. making deposits to his User Account via a third party’s card or account;
b. requesting withdrawals from his User Account to a third party’s account;
c. providing incorrect details of his personal account for the purpose of withdrawals from his User Account;
d. allowing third parties to use his User Account to make deposits to or withdrawals from his User Account.
viii. The connection to the Website and the participation of the User in any Service is under the User’s responsibility.
ix. The Company does not acknowledge or accept any liability whatsoever for damage and/or losses to a User and/or a third party caused directly and/or indirectly due to any:
a. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, manifest error, cancellation of a game for any reason, Force Majeure and/or any other similar event;
b. violation of the Company Rules;
c. collusion and/or criminal actions;
d. advice provided by the Company;
e. failure of the Company’s central computer system or any part thereof; delays, losses, errors or omissions resulting from failure of any telecommunications or any other data transmission system; and/or
f. financial risk and loss, including but not limited to variances in exchange rates.
x. The User understands that the Services offered on the Website are for entertainment value only. The User is not required to use the Services, and such participation, if elected by the User, is at the User's sole choice, discretion and risk. The User’s interest in the Services and the Website is personal, and not professional. The User enters the Website for his/her sole personal entertainment. Any other entrance, access, use or reuse of the Services and/or the Website by the User is prohibited.
xi. These Terms and Conditions constitute the entire Agreement and understanding between the Company and the User. In the event of there being a discrepancy between the English language version of these Terms and Conditions and any other language version the English language version will be deemed to be correct
a. Please note that you are currently browsing the 2016 edition of the Terms and Conditions, valid from January 11th, 2016.
b. The official text of the Terms and Conditions shall be maintained by the Company in English. In the event of any conflict between the English and other language versions, the English version shall prevail in determining the spirit, intent, and meaning of these Terms and Conditions.
c. The Company officially maintains the Terms and Conditions in English and bears full responsibility for the accuracy of the English version appearing on the Terms and Conditions at any time.
d. For languages other than English, the Company shall have no liability for any incorrect or inaccurate translation appearing in the Terms and Conditions, nor for any damage incurred by Users as a result of the mistranslation.
xiii. The Account Holder understands that the Company reserves the right to change or remove any of its Services at any time and/or to amend these Terms and Conditions at any time. Your continued use of the Services after such amendment shall be deemed as acceptance by you of the amended Terms and Conditions.
xiv. You acknowledge that your failure to comply with this Agreement may result in disqualification, the suspension and/or termination of your User Account, forfeiture of funds and/or legal action against you.
xv. The Company consider these Terms and Conditions to be fair. Should you need any advice regarding these or any other part of our service, please contact Customer Service. Please note that all correspondence and telephone calls may be recorded.
xvi. These Terms and Conditions are personal to you, and are not assignable, transferable or sub-licensable by you except with our prior written consent. We reserve the right to assign, transfer or delegate any of our rights and obligations hereunder to any third party without notice to you.
xvii. In the event of a change of control, merger, acquisition, or sale of assets of the company, your User Account and associated data may be part of the assets transferred to the purchaser or acquiring party. In such an event, we will provide you with notice via e-mail or notice on our web site explaining your options with regards to the transfer of your User Account.